The on-line office is a website through which citizens can exercise their right to access information, services and public administration procedures on-line.
The on-line office you are currently visiting belongs to the Public University of Navarre (UPNA), which guarantees the accuracy, integrity and updating of the information and services that you can access via the site. For more information on ownership of and contact with the on-line office, click on the following link.
The on-line office is identified through a digital signature system based on a specific digital certificate for on-line offices. For more information, see "On-line office certificate verification system".
The specific contents of the on-line office are:
How to access the services and administrative procedures available
The on-line services and administrative procedures made available through the on-line office can be accessed by citizens in two different ways:
The contents of the on-line office can be searched using the search engine in the top right-hand corner of the page.
Should you have any queries regarding the use of the on-line office, contact the University through the channels identified in Ownership and contact.
All citizens who wish to communicate with the Public University of Navarre on-line.
You can conduct some business electronically with the same validity as if conducted in person, furthermore you can also consult the submitted registrations relating to those business through the “citizens folder”.
You can also view information about the rules and regulations in this area and access other information relevant to the citizen, as the calls for labor supply and public tenders, application forms, etc.
Type of device
Desktop and laptop computers.
• Microsoft Windows XP or higher.
• Mac OS 10.5 or higher.
• Linux distributions: Red Hat Linux, CentOS, Fedora, Ubuntu, Debian, Mint, OpenSuse, Mandriva, PCLinuxOS.
Recommended browser Google Chrome 5.x or higher
The application AutoFirma is required to carry out the telematic procedure.
Digital Certificate / DNIe
The system allows you to attach a maximum of 5 documents per request form. If the documentation consists of more than 5 files and / or exceeds 16Mb: make as many request forms as necessary to attach all the documentation you want to provide, indicating in the second request form and following " Asiento de continuación del Nº de registro xxx”" (no. registration of the first request form ) in the field "Expone".
If a single document exceeds 16Mb: the document should be divided into as many parts as necessary and make the necessary request forms , indicating in the second and following " Asiento de continuación del Nº de registro xxx”" (registration number of the first request form) in the "Expone" field.
Yes, administrative procedures performed through the on-line office are as valid as those performed in person.
When an electronic document is printed, it is valid if it has a Secure Verification Code (CSV). With this code you can consult the original document online at the electronic address indicated in the document. This way you can verify that the paper document has not been altered.
When printing an electronic document, pay special attention to the fact that the side band containing the CSV is printed correctly, and if not, adjust the printing.
This question marks appears as an information advising the user that he has not validated the signature of the document. If the origin is known and the user trusts the signer, there is the option to validate the signature by clicking on the question mark. In this case, the question mark will become a green tick indicating that the signature is validated.
Communication between you and the on-line office is secure. All information is transmitted encrypted, preventing unauthorised access and modification, and, once saved to our systems, the required means are employed and the relevant security measures applied in order to protect it, in accordance with the National Security Framework (Royal Decree 3/2010) and, in the case of personal data, Organic Law 15/1999, on personal data protection, and regulations implementing it.
The on-line office is identified through a digital signature system based on a secure-device digital certificate that guarantees that the on-line office belongs to the Public University of Navarre. For more information, see "On-line office certificate verification system".
The on-line office can be accessed in order to perform administrative procedures and consult information 24 hours a day, 365 days a year, wherever you are. You can consult the official date and time here.
Bear in mind that it will be taken that any procedure performed on a holiday is, in fact, performed on the next business day. See the list of holidays.
Also bear in mind that, at certain times, the on-line office may be temporarily unavailable due to maintenance or for other reasons.
The official date and time of the on-line office are used for the calculation of deadlines for all administrative procedures, not the date and time of the computer the procedure is performed from.Find out more about the Official date and time in About the on-line office.
The date and time an administrative procedure is completed, when the citizen confirms the application and receives the relevant voucher from the on-line register, are the date and time recorded for administration purposes.
For example: If you begin to fill in an application for an administrative procedure whose deadline is the 20th of September at 23:50 on the 20th, but do not finish until 00:10 the next day, then you have missed the deadline.
Also, bear in mind that it will be taken that any procedure performed on a holiday is, in fact, performed on the next valid business day. See the list of holidays by clicking on this link
There is a search engine in the top right-hand corner of the page to help access on-line office contents by entering free text.
If you still cannot find what you are looking for or have a query of any kind, contact the UPNA .
Tel. 948 16 9096
Contact by E-mail
© Public University of Navarre